The Alpha Academy Alumnae Association presented their 2012 Woman of Excellence Award to human resource guru Ilsa DuVerney last Friday. Ilsa founded the Jamaica Training and Development Association (HRMJ) 30 years ago, the first of its kind in the Caribbean.
She also founded the Jamaica Customer Service Association and pioneered the Customer Service International Certification Programme. She has mentored, trained and developed many managers, leaders, trainers and facilitators as well as employees in Jamaica and the Caribbean.
Ilsa has assisted in countless outreach activities, particularly for her beloved alma mater. Congratulations, wonderful Ilsa!
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