|Photo from LoopJamaica|
- As the first operator to be functioning across the entire island, it has provided free call credit to all mobile customer
- Digicel Play TV service is also being provided free of charge to all customers for the month of August
Friday 4th September 2015 – Roseau, Dominica: Digicel today announced that it has committed over US$500,000 in support of the relief efforts in Dominica following the devastation that was left behind when Tropical Storm Erika hit the island last week.
Having confirmed the safety of all staff, Digicel's immediate focus moved towards ensuring its networks were restored and operational as quickly as possible, enabling customers to communicate with friends and family throughout other parts of the island and abroad. With the mobile network now 98% operational, Digicel has given away free call credit to customers across the island. On the Digicel Play side, the network has been restored in all of the main areas and Digicel is today announcing that as a result of the disruption, customers will not be charged for their TV service for the month of August, also easing the financial burden at this time.
In tandem, Digicel has been supporting the relief efforts on the island in partnership with aid agencies as well as directly with those communities most affected. To date, it has delivered US$150,000 in food supplies, blankets, mattresses, stoves and handsets to staff and residents in the worst affected communities and continues to work closely with the Red Cross – donating supplies as well as a boat to provide access to those who are cut off by road.
The team is also assisting various groups with handsets and credit including the Police Head Quarters, Dominica Air and Sea Port Authority, and the Meteorological Office. In addition, Digicel has launched a text to donate line across all 32 markets – from which all funds will be donated directly to Dominica's relief efforts.
Paul Osborne, Digicel Regional CEO, said; "We are deeply upset and concerned by the devastation left behind in the wake of Tropical Storm Erika and are doing everything we can to support the much-needed relief efforts. In the coming days, my team will be at Roseau Grammar School and Grandbay where they will be serving food and hosting the evacuated families in these locations."
"We hope that others will also step up to support the people of Dominica by providing aid to assist with the recovery and rebuilding efforts that are now needed on the island," concluded Osborne.
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