Friday, August 3, 2012


Friday 3 August 2012 – Kingston, Jamaica. With the potential threat of Tropical Storm Ernesto bearing down on Jamaica over the next couple of days, Digicel would like to inform its customers, its staff and Jamaica as a whole that its hurricane contingency plan is in high gear and it has everything in place to best manage the events of the coming days.

Digicel's Crisis Management Team, headed by Donovan Betancourt, Head of Facilities and Emergency Management, will continue to monitor and track the tropical storm as it forms and gathers strength over the Caribbean Sea.

Specifically, Digicel has ensured that all of its 1,000 cell sites across the island are in good order and ready to go. Digicel has also made available into the market a significant amount of extra credit in order to ensure that customers can stay connected.

Commenting on Digicel's readiness for the storm, Donovan Betancourt, said, "We have done everything possible to ensure that we are ready and able to ensure that from our point of view, Ernesto passes without incident. Our cell sites are checked and ready and our technical teams and field engineers have been mobilized across the island."

He continued, "Our primary concern is the safety of our customers and our staff and that we keep people connected to friends and family no matter what. We would like to take this opportunity to remind people to stay safe, keep their phones charged and ensure they have credit on their phones so that they can communicate with their loved ones."


After 11 years of operation, Digicel Group Limited has over 12.8 million customers across its 30 markets in the Caribbean, Central America and the Pacific. The company is renowned for delivering best value, best service and best network.

Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Cup. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programmes.

Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.

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